Two Hundred and One Knockout Answers to Tough Interview Questions by Linda Matias

Author:Linda Matias [Matias, Linda]
Language: eng
Format: epub
Tags: Business & Economics, General, Psychology, Careers, Job Hunting, Human Resources & Personnel Management, Business Communication
ISBN: 9780814415009
Publisher: AMACOM
Published: 2009-10-28T00:00:00+00:00

COMPETENCY #2—MANAGERIAL/LEADERSHIP SKILLS

97

Situation: At Autumn Affairs, person-to-person contacts and phone interactions between employees were minimal. For the most part, everyone relied on e-mail to communicate.

Action: To create a friendlier, more personalized work environment, I implemented a “no e-mail Friday,” during which no one was allowed to use e-mail to contact individuals who were in the same building. Everyone was required to get up from his or her desk and speak to the co-worker in person. When the employees needed to communicate with others in another building or a different state, they were required to pick up the phone and call.

Result: The one-on-one interactions opened the door to friendships.

Employees began to eat lunch together outside of the office and went for walks during their lunch break. This, in turn, increased team cohesiveness and productivity.

Question 57. Recall a time you were successful as a project leader.

Situation: At the Ingalls Company, I was assigned to lead marketing and advertising initiatives that encompassed conceptualizing and implementing an integrated marketing program for clients from a broad range of industries.

Action: As team leader, I managed a multimillion-dollar program and the launch of marketing campaigns under highly challenging conditions, including market-dominating competitors, downturned markets, and restricted budgets.

Result: Along with my team, we built a strong portfolio of quantifiable successes, with recent results including a 40 percent customer base increase for Comfy Slippers, a 68 percent return on investment for National Freights, and a $2 million revenue growth for Control Assets.

Question 58. Tell me about a time when you fired an employee whom you personally got along with.

Situation: Rebecca had a great personality and did a stellar job as a graphic designer. Clients raved about her work, but unfortunately she missed every other deadline. She claimed that it was because she was a perfectionist and did not want to submit work before it was finished. Because of her crafts-American Management Association

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